Person Specification


  • Significant senior level management experience, including financial management
  • Understanding of best practice in governance and experience of working effectively with Boards, Committees or other bodies to promote and deliver this
  • Demonstrable track record of successfully developing and implementing organisational strategies
  • High level of business acumen, of identifying, analysing and progressing strategic opportunities to facilitate business growth
  • Strong track record of collaborative leadership and evidence of successfully leading organisational change with colleague, customer and stakeholder engagement, involvement and collaboration
  • Experience of effectively leading, motivating, developing and empowering people
  • Experience of working within a regulated environment

Skills and Abilities

  • A truly engaging and inspirational leader who takes others with them on the journey
  • An effective culture champion and shaper who is able to create a collaborative and inclusive culture where people are empowered to succeed
  • Ability to think strategically, to analyse and problem solve, and plan and prioritise effectively
  • Ability to interpret and understand complex financial information
  • Robust personal and professional credibility
  • Ethically sound with high levels of personal integrity
  • An excellent networker, able to develop and maintain effective working relationships
  • To influence, and communicate effectively with a range of current and potential stakeholders, customers and colleagues
  • Exceptional negotiation skills
  • Receptive to challenge and challenges others
  • Driver of change and new ideas

Qualifications and Knowledge

  • Educated to degree standard or evidence of working to this level
  • Evidence of continual professional development
  • Working knowledge and understanding of the regulatory framework for social housing
  • Well-developed understanding of the dynamics of business and financial management within a complex organisation
  • Sound up to date knowledge of the housing sector and wider community issues
  • Sound financial knowledge with a good understanding of financial viability and risk management requirements

Personal Qualities

  • A highly confident and effective decision maker
  • High standards of personal resilience under pressure
  • Self-motivated and performance driven
  • Innovative when developing ideas and problem solving
  • High personal integrity and a strong focus on personal accountability
  • A passionate commitment to fairness of opportunity and respect for others
  • Diplomatic and confidential
  • Tenacious and adaptable in pursuing excellence

Key Expectations

  • Passionate about Ongo’s vision and values, and its people, community and business focussed culture
  • A true commitment to the value of customer involvement and empowerment
  • A champion for promoting and valuing the benefits of diversity
  • A commitment to maintain and further enhance a people, community and business focussed culture

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